PROJECTS: Alignment of technological and business processes is the key to success in the new normal – CEO, MAS Tech Consulting

The pandemic has redefined the challenges and opportunities for businesses, across all industries, according to Abhay Pandey, founder of MAST Consulting Group and CEO of MAS Tech Consulting.

UAE-based technology consultancy and consultancy firm delivers enterprise solutions that help businesses with digital transformation, risk management, customer experience management, supply chain management , cloud implementation, data center infrastructure and sustainability governance for automotive, healthcare and construction, FMCG and hospitality customers.

Pandey told Zawya Projects that global disruption from the Covid-19 pandemic has highlighted the risks and supply chain dependencies businesses face.

Abhay Pandey, Founder of MAST Consulting Group and CEO of MAS Tech Consulting.

“That’s why, now that the economy is reopened, businesses are focusing on resilience and agility. But this cannot be limited to creating and managing only layoffs in the supply chain. It also extends to improving data security, sustainability, workflow automation, AI adoption, risk management, as well as ensuring that IT resources are scalable and easily reallocated, depending on changing needs.

Pandey pointed out that well-designed ICT resources have proven to be an essential element in ensuring the resilience of supply chains – the associated business processes being heavily dependent on the development and deployment of effective technology solutions.

“Our cross-specialty capabilities, which reconcile an understanding of both technology and business ecosystems, place us in a rare position to drive end-to-end solutions for businesses – from concept to completion – across industries. and functions of industry, ”he said.

With the ongoing pandemic increasing the risk quotient for businesses in their operations, Mas Tech Consulting offers an Enterprise Risk Management and Consulting (ERAM) solution, which, Pandey explained, relies on a comprehensive risk assessment. across ‘people, processes and technology’, and implement the right governance frameworks to ensure they are continually monitored and mitigated.

“Our services cover the entire spectrum of risks associated with critical business infrastructures; from IT networks to data centers, business applications and secure IT environments. Our data center solutions deliver effective and business risk aligned cybersecurity strategies that are the result of comprehensive business risk, accredited processes and people (BAP) studies. We help our clients achieve centralized monitoring and management of security events; based on effective SOC policies, SOPs and incident management strategies, without affecting confidentiality, integrity and availability.

Pandey said the company is now looking to integrate AI-powered information and automation into their solutions, as well as launch technology-based convenience services in B2C and B2B spaces.

“After expanding our client portfolio to include some of the biggest international and regional brands – including Panasonic, Hitachi, DIFC, Al Futtaim, Dubai Holding, Danube, Dubai International Finance Center, Sharjah City for Humanitarian Services, and many more , we are now envisioning further expansion, using both the funds we have accumulated and external funding, ”he said.

(Written by SA Kader; Editing by Anoop Menon)

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