Google is looking for an information technology (IT) apprenticeship

Google is looking for an Information Technology (IT) apprenticeship for the start of September 2022 – in Austin, TX and New York, NY, USA.

Google job site

Applications will go live on Monday, May 2, 2022. You must complete your application by May 16, 2022.
Participation in the apprenticeship program requires that you be located in the United States for the duration of the apprenticeship program.

To start the application process, you will need an updated CV or Curriculum Vitae in English. Click the “Apply” button on this page to provide the required documents (PDF preferred).

By applying for this position, you will have the opportunity to share your preferred work location among the following: Austin, TX, USA; New York, New York, United States.

Qualifications

Minimum qualifications:

High school diploma, GED equivalent or practical experience.

Not currently enrolled in or completed a bachelor’s, master’s, or doctoral program in a computer-related field (i.e. information systems, information technology, applied networking, system administration).

Has not started or completed the Google IT Career Certificate.

Less than one year of relevant IT experience.

Preferred qualifications:

Experience using Google Workspace or similar suite of productivity tools.

Less than 1 year of exposure to an IT or related technical field (i.e. personal projects, coding languages, operating systems, building computers/apps, volunteering with STEM organizations, etc. .).

Ability to work independently and in a team setting.

Excellent communication and organizational skills, proactive and positive attitude and excellent customer service abilities.

Enthusiasm and passion for new technologies, demonstrated by personal projects and a commitment to learning new skills.

Willingness to manage multiple ambiguous tasks and competing priorities while finding appropriate solutions and seeking help/advice when needed.

About work

As an IT apprentice at Google, you’ll develop the skills necessary to become an IT support professional.

You will learn new technical skills such as troubleshooting multiple IT platforms, collecting and analyzing data, automating repetitive tasks, managing infrastructure and fleet remotely, security and IT policies and other industry practices.

We will provide you with everything you need to know to support our users. You will receive specialized training in networking, infrastructure and administration of cross-platform systems, and you will develop new skills through experience in communication technologies (video and voice), hardware, mobile devices and project management.

Learning will begin September 12 with a three-week virtual onboarding experience, followed by an immersive 6-week bootcamp with Google’s learning partner, Multiverse, to gain a foundational understanding of the profession.

Apprentices will then join a Google team to learn on the job, while continuing to participate in career-specific apprenticeships and workshops throughout the program. You will be assigned to a team and a manager for the duration of your 12 month apprenticeship. Towards the end of the program, you will receive holistic career readiness support and have the time and space to prepare for your next project.

A typical week in the life of a Google learner will require 40 structured hours of learning and working. You will follow a hybrid model, while striving to acquire the required skills.

You will dedicate 1-2 days per week to virtual classes with our external training provider, such as highlighting a particular concept or attending a professional development workshop. Your remaining days are spent gaining hands-on experience through different projects within your Google team.

This apprenticeship is intended for people who wish to acquire and develop basic technical and professional skills in computer science. If you are currently pursuing or have completed a degree in a computer science-related field, we encourage you to browse our internship and college graduate opportunities.

Find more details about apprenticeships and a list of frequently asked questions at g.co/Apprenticeships.

The Google IT Apprenticeship is a 12-month program providing training and development for people looking to start a career in IT. This program is a structured learning and development opportunity.

Apprentices participate in on-the-job training and related technical instruction, as well as career preparation workshops and opportunities to develop job skills. Upon completion, apprentices receive a nationally recognized credential certified by the US Department of Labor. The IT track also includes earning the relevant Google Career Certificate.

Responsibilities

Help support internal infrastructure by escalating issues to appropriate teams as needed.

Help internal employees meet all their IT needs on various platforms, including ChromeOS, Mac, Linux, Windows, iOS, and Android.

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