Chief Information Officer – Axios Charlotte

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Overview:
The IT Director will lead the day-to-day management of all digital systems and support processes for corporate restaurants and head office, in addition to providing secondary support to franchise stores. These tasks will include existing support systems at the store and enterprise level, the implementation of new technologies, collaboration with vendors and technology partners, as well as ad hoc secondary support for franchisee technology systems, according to needs. This role will also work with the Marketing Group in digital marketing efforts and leading foodservice operations to help drive profitable sales growth. This role will report to the management of Brixx Franchise Systems.

Responsibilities:
• Manage operations and IT systems and work with service providers
• Work closely with the Marketing Manager and other senior executives to execute an omnichannel strategy
• Participate in the development, management and monitoring of the annual budget of the IT department
• Consult with high-level stakeholders across the organization to identify business and technology needs and optimize the use of information technology
• Ensure the delivery and proper functioning of IT services by monitoring system performance
• Provide guidance, advice and training to operations people using systems that support the business
• Provide level two and three support on all systems
• Work with franchisees on an ad hoc basis as a secondary support to their technology systems

Qualifications:
• Bachelor’s degree (or reasonable equivalent) in information technology, computer science, information systems or a related field
• Several years of experience in IT related work for restaurants, retail or multi-unit consumer businesses
• Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems and telecommunications systems
• Strong interpersonal skills and the ability to communicate effectively with teams across the organization, including a large group of franchisees
• Excellent leadership and decision-making skills
• Strong knowledge of project management principles

To apply:
Interested and qualified applicants should contact [email protected] with a curriculum vitae. For more information on Brixx Wood Fired Pizza, visit www.brixxpizza.com.


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